Terms of Cooperation for Fit Reisen Partnership Contracts
- All Guests receive a voucher from Fit Reisen with a description of the service (as advertised on the website/catalog in consultation with the Partner). The partner will provide the services specified on the service / voucher to the guest.
- The hotel will provide its services for the duration of this Premium Partner Contract. This also applies to all special and additional hotel facilities and services. Should changes in the conditions of the establishment or in the immediate vicinity of the establishment lead to a possible disadvantage of the guests, the hotel will inform Fit Reisen immediately.
- The hotel is liable for the fulfillment of this contract in case customers make claims against Fit for unsatisfactory performance of the hotel. After consultation with the Partner, Fit is entitled to deduct such compensation claims from the contract partner`s bills.
- Fit Reisen contacts the partner before the end of a contract year so that the partner can provide new documents (prices, programs, service descriptions) and Fit Reisen can update the partner's presentation online and in print. If the partner does not provide new documents despite repeated requests, Fit Reisen reserves the right to fulfill its obligations under this contract by advertising the prices and services of the previous year.
- The hotel prices communicated to us by the partner are total prices, including all taxes and service charges. An exception exists only for the local tax.
- The marketing budget must be used in the course of a contract year of "creation" and cannot be carried over to the following year.
- Cancellation policy: Up to 30 days before departure 25%, up to 22 days before departure 30%, up to 15 days before departure 45%, up to 8 days before departure 60%, up to 4 days before departure 70%, up to 2 days before departure 85%, from the day before departure and in the event of non-arrival: 90%.
- Any bank charges incurred for foreign bank transfers shall be borne by the respective contracting parties themselves.
Frankfurt, January 29, 2024